Privacy Policy
At Solar and Roofing Services, your privacy is a top priority. This Privacy Policy explains how we collect, store, and utilize both personal and non-personal data provided on our website. By using this website, you agree to the collection and use of your information in accordance with this policy. If you do not accept these terms, please stop using our website.
Information Collection and Usage
We collect and utilize the information we gather on our website for the following purposes:
To handle inquiries and service requests effectively.
To enhance website functionality and improve the user experience.
To offer personalized content and marketing tailored to your interests.
To continually improve the quality of our products and services.
Types of Information We Collect
When you visit our website, we may gather the following types of information:
Personal Information: Data that can personally identify you, such as your name, contact details (address, phone number, email), and any specific information shared during registration or communication related to our services.
Demographic Information: General data such as location, age, gender, marital status, income level, education, occupation, and industry of profession.
Behavioral Information: Data regarding how you engage with our website, including the pages you visit, services you use, and information about your device such as IP address, browser preferences, operating system, and geographic location.
Web Technology Data: Information automatically collected through cookies, web beacons, or JavaScript. This includes IP addresses, browser types, internet service providers (ISPs), referring/exit pages, timestamps, system configurations, and navigation history.
Confidentiality and Security
Solar and Roofing Services takes your privacy seriously and ensures that your information is kept secure. We share your data only with authorized staff, affiliates, or service providers who require access to assist with our services. Our website is protected by strong security protocols, including physical, electronic, and procedural safeguards. Web beacons may also be used to collect aggregated data to improve your experience on the site.
Third-Party Websites
Our website may include links to third-party websites and partners that provide additional resources. The privacy practices of these external websites are not under our control. Any personal data you share with these third parties is governed by their own privacy policies. Solar and Roofing Services is not responsible for the content or data practices of these external websites.
Accessing and Modifying Your Information
You have the right to review and update your personal data held by us. If you wish to request access to your data, make changes, or obtain a record of disclosures within the last two years, please contact us. Written requests must include sufficient details to verify your identity. We will respond to your request within 30 business days, and provide the requested information either through in-person review, customer service access, or by mail (fees may apply for mailed copies).
California Consumer Privacy Act (CCPA)
If you are a resident of California, you have additional rights under the CCPA concerning the access, modification, and deletion of your personal information. To learn more about how we comply with CCPA regulations, feel free to reach out to us.
Protection for Domestic Violence Survivors in New York
In compliance with New York State law, we are committed to safeguarding the privacy of domestic violence survivors. If you have an active Order of Protection, we will ensure that your personal information, such as your name, contact details, and address, remains confidential and protected. Insurance providers cannot discriminate against you based on your status as a survivor of domestic violence.
Contact Us
For any inquiries regarding privacy or to make a request, please contact:
Privacy Inquiries
Solar and Roofing Services Legal Department
PO Box 642454 San Francisco, CA 94164